Naples, FL

I can’t say enough about how thankful I am that your manager, Ken, was able to respond to an immediate need for same-day mattress delivery to my parents’ assisted living facility on their move-in day, when their old mattress fell apart in transit . You guys saved the day!! God bless you.

I've just bought my 6th bed from Ken, the manager. He's always very professional, patient throughout the process. This particular bed is awesome, all my guests really enjoy the bed.

I had a phenomenal experience with “City Mattress” Naples, Florida store! I had met with Ken Holzhauer the manager who took me to look at various beds for what my needs were! I wanted to go away to think about my choice’s! I did go back and Ken was off that day, but salesperson Christopher Osterhaus approached me when I came into the store! I told him I was working with Ken and I just wanted to look at my choices and to lay down again to make a decision! He said he would gladly go with me to look! This fellow was a fountain of information and what a gentleman he is! He enlighten me with excellent information to make my decision and I am extremely happy with my purchase! I am very happy to have had those two gentlemen help me and the delivery fellow was extremely helpful in the sense that with the adjustable platform how close to go up against the wall so when the bed was extended upwards your pillow would not fall behind the bed! And, he remembered me from 15 years ago when I had purchased a white iron day bed with two mattresses! I was blown away! He said he has been with the company for 20 years and that to me says a lot about “City Mattress”! 👍

Michelle was amazing to work with … totally recomend her and Ally

We appreciate Chris taking the time to show us mattresses he thought would best suit our needs this evening, he took the time to show us a few options and we left with a great purchase and experience, thank you Chris for the knowledge and kindness!

Our experience buying a mattress from Michele was amazing. I told her what I didn't like about our current mattress, what I wanted from a new one and she helped us find it quick! She was extremely knowledgeable about the mattress mechanics and how the body reacts. Not only that, the whole process was just FUN because she's so fun and friendly! Highly recommend going to see Michele for your mattress.

Cory really delivered on this mattress. From start to finish. Prana is definitely the only brand we will ever buy. Its like you’re floating on air. Unbelievable. Thanks Cory

Salesman was knowledgeable. Easy transaction

Michele Standish helped us buy this beautiful mattress! We are so grateful and extremely excited! Michele is incredibly informative. And now I finally understand why I haven’t had a good night sleep in this decade of my life! That’s about to change!

Michele Standish was friendly and cheerful. She helped us with the purchase of the same mattress we have up north. She was honest and helpful, and matched the price we had gotten at our store back home. Glad we met her!

Michele was THE BEST!!! Understood our situation of urgency and made it as simplified as could be!! Will recommend City Mattress to all we know!!!

Cory did a fantastic job. Very professional. Great products.

My second purchase now and I will be back for more. They are professional from the start to the finish of the transaction. The delivery guys were even on time, and installed everything correctly and removed all materials afterwards. There may be less expensive mattresses around but there isn't a store with better service/products!

This review is long overdue: Ali Forte-Winters at City Mattress in Naples, FL and her colleagues feel like my family. Buying a mattress is not easy, especially for someone who is now elderly, and with a severe back problem. Ali has been by my side for several years. She has guided me well. And if the mattress I pick is not right, it is replaced. I wish there were more people and businesses that care about their customers the way Ali does, and who know the products they represent. I have referred a number of people to her at City Mattress in Naples. I will never forget! Thank you, Wendy T.

We had the most incredible experience with our sales agent Michele Standish. Right from the moment we walked in the store she was extremely courteous and well informed. We left after purchasing our new mattress!!

Michelle was amazing to work with … totally recomend her and Ally

I had a great experience at City Mattress. The salesman, Chris, asked the right questions to determine what I needed. The delivery team was on time, friendly, and very efficient.

I would give Cori 10 stars if I could. He was so enjoyable to work with, and his knowledge of beds is second to none! Highly recommend City Mattress.

The store looks so clean and they have a great customer service

Walked in, explained what we were looking for and worked with Ali who was extremely knowledgeable and showed us options. Purchased a replacement mattress and box spring and are very happy with the bed.